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BETA

TTMenus

Customer Alerts Topic 02

Getting diners to turn on alerts

Grow alert opt-ins

People subscribe when the ask is clear, timely, and tied to something they already care about.

Getting diners to turn on alerts | TTMenus educational guide

In 30 seconds

  • Add a one-line ask in your WhatsApp reply: “Tap Alerts on our TTMenus menu for today’s specials.”
  • Put the live menu link in your Instagram bio and stories.
  • Test asking for alerts right after someone opens a popular dish.

Why this matters

Illustrated phone alert for restaurant specials
A quick visual for busy owners.Replace with a real TTMenus Alerts inbox or subscriber metrics screenshot when ready.

Alerts only work if diners opt in.

Most guests will not hunt for a settings page. Give them a simple reason at the moment they already trust your menu.

What a good ask looks like

  • Promise something specific: specials, nearby, or order updates
  • Ask after value, not before the first dish view
  • Keep the button label plain: Get alerts or Alerts on
  • Never make opt-in feel required to read the menu

Example: subscriber growth

Insights

TTMenus Insights

Last 30 days

Alerts · Subscribers

  • Alert subscribers214+48 vs previous
  • New this period48
  • Menu views2,416
  • Subscribe rate2.0%

How new subscribers found you

PathNew subscribers
Menu Alerts button29
Shared specials link12
After order flow7

Recommendation

Ask where attention already is

Most opt-ins came from the menu itself. Keep the Alerts control easy to find, and mention it in every WhatsApp reply that shares the menu link.

Example from TTMenus Insights (illustrative sample data).

Practical places to ask

  1. WhatsApp auto-reply and staff replies
  2. Instagram bio and story stickers that open the live menu
  3. Printed QR on tables that land on the menu, not a PDF
  4. After someone taps a popular dish or promotion

Data to decisions

What you noticeWhat to do
Lots of menu views, few subscribersMake the Alerts ask visible above the fold on mobile
Subscribers rise only on promo daysKeep a soft ongoing ask, not only during campaigns
People unsubscribe quicklySend less often and match topics they chose

The takeaway

Opt-in is a product moment.

  • Give a clear benefit
  • Ask once they are already browsing
  • Send them to the live TTMenus menu every time

What to do next

  1. Add a one-line ask in your WhatsApp reply: “Tap Alerts on our TTMenus menu for today’s specials.”
  2. Put the live menu link in your Instagram bio and stories.
  3. Test asking for alerts right after someone opens a popular dish.
Apple iOS users

1. Open the menu located at the bottom of the screen

2. Select "Add to Home Screen" from the menu

3. Confirm and Add the app to your home screen

4. Open the app from your home screen