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Restaurant Intelligence Topic 11

Are your promotions working?

Measuring campaign performance

Engagement is useful. Orders and repeat visits are better. Learn which promotions deserve a rerun.

Are your promotions working? | TTMenus educational guide

In 30 seconds

  • Pick one recent promo and note views, clicks and resulting orders if known.
  • Mark winners to repeat and weak offers to redesign.
  • Keep a simple log: offer, dates, channel, result.

Not every boost is a win

Illustrated TTMenus Insights style metrics board
A quick visual for busy owners.Replace with a real TTMenus Insights Visitors or Overview screenshot when ready.

A promo can get likes and still fail the kitchen.

Measure more than vanity engagement. In TTMenus Insights / Promotions, ask:

  • Did people open the promoted dish?
  • Did Customer actions rise?
  • Was the offer worth the margin?
  • Would you run it again next month?

Example: campaign scoreboard

Insights

TTMenus Insights

Last 30 days

Promotions · Reports

  • Promotion impressions4,210+16% vs previous
  • Promotion clicks698+8% vs previous
  • Orders submitted126
  • Avg order valueTTD 146
PromotionImpressionsClicksFollow-on dish views
2-for-1 Wings Wednesday1,640312448
Family Sunday Tray1,220188201
Free Drink Friday1,35019896

Recommendation

Repeat 2-for-1 Wings Wednesday

That offer leads clicks and follow-on dish views. Free Drink Friday gets impressions but weak follow-through . Redesign the offer or the destination item.

Example from TTMenus Insights (illustrative sample data).

Build a light measurement habit

You do not need a complex BI stack.

A weekly note with offer, channel, Insights metrics, and outcome is enough to stop repeating weak campaigns.

Data to decisions

What the data saysWhat to do
A promotion gets lots of engagementConsider repeating or testing a similar offer
High clicks, low conversionTighten the offer wording, price or fulfilment path
One channel outperforms othersPut more budget and energy there next week

The takeaway

Promote with a scoreboard from Insights.

  • Keep what works
  • Redesign what only looks busy

What to do next

  1. Pick one recent promo and note views, clicks and resulting orders if known.
  2. Mark winners to repeat and weak offers to redesign.
  3. Keep a simple log: offer, dates, channel, result.
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